Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

The original postage cost incurred by us will be deducted from the refund. We will notify you of this amount in our correspondence.

There are certain situations where only partial item refunds may be granted such as (at our discretion):
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5 business days.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at trafficstoppersaustralia@gmail.com.

Shipping
To return your product, you should mail your product to:

Traffic Stoppers
19 Ruby Street
Ormond
Melbourne VIC 3204
Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund and Traffic Stoppers paid for return shipping, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We can't guarantee that we will receive your returned item.